Legal

Privacy Policy

Seneca Security, Inc. Last updated: April 2026

Your privacy matters to us. This policy explains what information Seneca Security, Inc. collects when you visit SenecaSecurity.com or contact us, how we use it, and how we protect it.

What We Collect

We only collect information you choose to provide. When you submit a contact or quote request form, we collect:

  • Your name
  • Email address
  • Phone number
  • Business or property type
  • Any details you include in your message

We do not collect payment information through this website. All billing is handled separately and directly.

How We Use Your Information

Information you submit is used solely to respond to your inquiry and follow up on your project. We do not sell, rent, or trade your personal information to any third party.

We may occasionally send follow-up emails related to your inquiry or project. If you receive marketing emails from us and no longer wish to, you can unsubscribe at any time using the link in the email or by contacting us directly.

Text Message (SMS/MMS) Communications

By providing your phone number through our website, service request forms, or customer intake process — or by giving verbal consent — you agree to receive text messages (SMS/MMS) from Seneca Security, Inc. These messages are used solely for:

  • Appointment confirmations and reminders
  • Technician arrival and scheduling updates
  • Responses to customer inquiries and support requests
  • Follow-up messages regarding ongoing or completed services
  • Important service-related updates or changes

We do not send unsolicited marketing messages via SMS. Message frequency varies based on your service activity.

Your mobile phone number will never be shared, sold, or disclosed to third parties for marketing purposes.

To opt out of SMS messages at any time, reply STOP to any message. To resubscribe, reply START. For help, reply HELP or contact us at info@senecasecurity.com or 212-347-5400. Message and data rates may apply.

Third-Party Services

We may use trusted third-party services to help operate this website or communicate with you — such as email delivery services. These parties are permitted to use your information only to perform services on our behalf and are required to keep it confidential.

This website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Cookies and Analytics

This site may use cookies — small data files stored in your browser — to understand how visitors use the site and improve the experience. Cookies do not contain personal information unless you have previously provided it to us. You can disable cookies in your browser settings at any time.

We may use standard analytics tools (such as Google Analytics) to understand aggregate traffic patterns. This data is anonymized and not tied to any individual.

How We Protect Your Information

This site is served over HTTPS (SSL/TLS encryption), which protects information in transit between your browser and our server. We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, loss, or misuse.

That said, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take it seriously and continuously review our practices.

Your Rights

You may request to view, correct, or delete any personal information we hold about you at any time. To do so, contact us at info@senecasecurity.com or call 212-347-5400.

Changes to This Policy

We may update this policy from time to time. When we do, the "Last updated" date at the top of this page will reflect the change. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

Contact

Questions about this policy or your data? Reach us at: