See the driver before the gate opens.
Intercoms for NYC warehouses, distribution centers and industrial buildings: gate stations at car and cab height, loading dock stations, office-to-dock talk and after-hours entry, on outdoor-rated hardware built for daily freight traffic.
The intercom does not drive the gate. Its relay closes a dry contact on the gate operator's open input, and the operator's own safety devices and closing logic stay in charge. We confirm the operator's input terminals on the site visit.
A station at every place a truck or a person arrives.
Gates, docks and doors on one system, each with hardware matched to how it is used.
Loading dock intercom
A door station at the loading dock entry. Drivers call before the bay door opens, and office staff or the warehouse manager checks the delivery before anyone goes in.
Perimeter gate intercom
A vehicle gate station for delivery trucks and authorized vehicles. A camera covers the approach, so the operator sees the vehicle and the driver before triggering the gate opener.
Outdoor-rated hardware
Warehouses are hard on electronics. Stations go in metal housings with an IP rating for dust and water, an IK rating for impact, and an operating temperature range that covers an exposed dock in winter. Not consumer hardware.
Office-to-dock intercom
Two-way talk between the front office and the loading dock. Dock workers call the office and the office answers, without anyone walking the length of the building.
After-hours access control
Authorized staff come in after hours with a fob or an access code, and the entry is logged. After-hours intercom calls forward to the on-call manager's phone.
Multiple entry points
Pedestrian door, vehicle gate, loading dock and exits, each on the same system with hardware matched to the entry type. Exit doors always open from inside.
Reaching a far gate, picked by distance.
Cat6 carries data and PoE for 100 m (328 ft). Pick how far the gate is from the nearest network switch to see what gets the signal there.
Cargo theft often starts with a fake pickup or a driver who is not who they say. A call at the dock lets staff confirm the carrier and the scheduled delivery before the bay opens. It is a basic check, and a useful one.
A locked perimeter gate with an intercom for authorized late deliveries is a much higher bar than an open lot, and every late arrival has to call first.
A timestamped log of every vehicle and person let in at each entry point helps with inventory disputes, insurance claims and incident reviews. The system keeps it on its own.
A dock worker alone on a far bay can reach the office from the dock station right away, without looking for a phone.
What goes on the gate, the dock and the network.
Commercial IP intercom hardware, matched to each entry and to the distance it has to cover.
Gate pedestal with two stations
Car and cab heightA gooseneck or pedestal at the gate with one station at car height and a second at truck cab height, so every driver reaches the button from the seat. Placed after we look at the lane on site.
Release relay and dry contact
Gate operatorThe intercom's relay closes a dry contact across the gate operator's open input. No voltage goes from the intercom into the operator, and the operator's safety devices stay as installed. We confirm the input during the site visit.
Outdoor IP door stations
Docks and doorsMetal housings with IP and IK ratings at the dock and the pedestrian door, with wide-angle cameras and backlight compensation for a bright yard.
Master stations and app
Office and phonesA master station at dispatch and in the office, the dock manager's phone through the app, and after-hours forwarding to the on-call phone.
Cat6, PoE and far-gate links
100 m per runEach station on Cat6 with PoE, each run under 100 m (328 ft). Farther gates get a PoE extender, fiber, or a cellular unit.
Locks and lock power
12 or 24 V DCElectric strikes or magnetic locks on pedestrian doors, powered by a separate low-voltage supply through the relay. A magnetic lock needs a free way out from inside at all times. We pick the lock for each door around its use and the building's fire and life safety requirements.
From the site walk to a tested gate.
Four steps, with the distances measured before anything is ordered.
Site walk
We walk the gate, the docks and every pedestrian entry, measure the distance from each one to the nearest network switch, and look at the gate operator's inputs.
Written scope
Which entry gets which station, how far gates are reached, and where calls ring by day and after hours. A written scope and price before work starts.
Install
Conduit, cable, pedestals, stations and relays installed and labeled. Power at the gate is coordinated with the electrician, and every penetration we make through a fire-rated wall or floor is fire-stopped.
Release test
Every gate and door release tested from dispatch and from the app, after-hours forwarding tested, and staff shown how to read the log.
Warehouse intercoms, answered.
What kind of door station can handle a warehouse loading dock?
An industrial IP door station: a stainless steel or aluminum housing, an IP rating of IP65 or higher for dust and water, an IK rating for impact, and an operating temperature range that covers an exposed dock in winter. We check those numbers on the spec sheet of every station we propose. Consumer video doorbells are the wrong tool for a dock and fail quickly there.
Can the intercom control both vehicle gates and pedestrian doors?
Yes. Vehicle gates get a station on a post or pedestal where the driver reaches the call button from the cab, and a truck lane can get a second station at cab height. Pedestrian doors get standard door stations. Everything is on one system. The gate is opened by the intercom's relay output, which closes a dry contact on the gate operator's open input; we confirm that input with your gate operator during the site visit.
How do we handle deliveries when the dock manager is not available?
Two ways. The call can forward to the manager's phone when they are away from the office: they see the camera, talk to the driver, and release the gate or the dock door from the app. Or preauthorized carriers get temporary codes with a start and an end time: the driver enters the code, the entry is logged, and the code stops working when the delivery window ends.
Can the system log which carriers came and went during the day?
Yes. Every call is logged with the time, how long it lasted, whether the gate or door was released and from which device. With snapshots or door station video alongside, that is a daily record for insurance, carrier checks or your own reviews.
Our warehouse has several tenants in different bays. Can each tenant control its own dock entry?
Yes. Each bay or tenant gets its own station, routed to that tenant's answering station or phones, and building management can also see every entry point if needed. It is the same setup as a multi-tenant office building: separate addressing per tenant, independent answering, shared cable and network.
Intercoms for every kind of business.
Running a residential building instead? See residential intercoms for homes, brownstones, apartments and co-ops.
Ready to set up your gate and docks?
We walk your dock, gate and perimeter entries and give you a clear written scope and price.