A key for every guest. A badge for every department.

It depends on your PMS and the lock platform you choose. Many enterprise hotel lock systems, for example those using OSDP or PMS bridge software from providers such as Dormakaba, Assa Abloy Hospitality or Salto, offer direct PMS integration, so credentials are issued automatically at check-in and cancelled at checkout. We look at your current PMS during the site review and spec compatible hardware, or advise on middleware if a direct integration is not available for your setup.

It depends on the scope and the building. Whether a job needs a Department of Buildings filing, and what applies to work on fire-rated doors, egress paths or anything tied to the fire alarm, is something we check during the site visit. We tell you what applies before any work is scheduled. Most hotel corridor and stairwell doors are fire-rated, so they get the most attention: we pick the lock for each door around its use and the building's fire and life safety requirements, and work with your fire alarm vendor where a door has to release on alarm. Every penetration we make through a fire-rated wall or floor is fire-stopped.

We work floor by floor during housekeeping turnover windows or low-occupancy periods. Each door is a straight swap: old hardware out, new lock mounted, wiring connected, credential loaded and tested. We coordinate room status with your front desk so no occupied room is touched, and every room works fully again before it goes back into inventory. On large properties, we can run crews on several floors at once.

Guestroom RFID locks are almost always standalone, battery-powered units, so they do not depend on building power. The access control panel and network equipment should be on UPS backup power. For electrified hardware at common area doors and service entrances, we specify fail-safe or fail-secure behavior to suit each door's location and fire egress requirements, and connect it to backed-up circuits where possible. Before handoff, we walk you through how every door in the system behaves in a power failure.

Yes. Elevator access control uses cab-mounted card readers tied to relay modules that interface with the elevator controller. When a guest presents a credential, the system enables only the floor buttons they are authorized for: their own floor, the lobby, and common areas such as a fitness floor. Executive floors, the mechanical penthouse and roof levels stay locked out. Work inside the elevator controller is done by your elevator maintenance contractor's mechanics, so we coordinate the interface wiring with them directly.

It can. In a landmarked building or historic district, exterior readers and hardware may still need Landmarks Preservation Commission approval. Interior work, such as guestroom locks, corridor readers and back-of-house panels, usually does not go through that review. If the scope touches exterior doors or entry vestibules visible from the street, we flag it early and can advise on LPC filing or work with your expediter. Pre-war construction also means planning for older door frames, non-standard rough openings, and often running conduit on finished walls where wire cannot be fished through cavities.