Security system preventive maintenance: catch problems before they become outages.
Scheduled visits to inspect, update and document your systems, quarterly or annually. Camera lenses cleaned, backup batteries tested, firmware updated, user lists audited. We catch what is about to fail before it does.
Intercom and camera outages bring tenant complaints and violations. Scheduled checks catch aging parts before they fail.
Apartment building
Intercom and camera outages bring tenant complaints and violations. Scheduled checks catch aging parts before they fail.
Business that cannot go down
Retail, restaurants and offices where downtime costs money. Scheduled checks catch early warning signs on cameras, doors, Wi-Fi and network.
Medical or professional office
Insurers and auditors expect records. Each visit produces a written report of what was checked and fixed.
Systems over 10 years old
Older systems fail more often. Scheduled visits show which parts need replacing soon, so you can budget instead of react.
Several locations
You cannot watch every system yourself. Scheduled visits across all sites give you one consistent picture.
Board or committee budget
Co-op and condo boards that prefer a predictable maintenance cost over surprise repair bills.
The visit checklist.
Each visit covers a set checklist for every system you have us maintain.
Cameras
Image quality on every camera, lens cleaning, aim, recorder health, drive status, retention, remote view and firmware.
Access control
Every door tested with a card, lock function, software connection, event log, backup battery, admin access and user list.
Intercom
Every unit tested from the lobby panel: audio both ways, door release, directory accuracy, panel condition and power supply.
Networking
Switch and firewall firmware, uplink speed, Wi-Fi spot checks, backup power and security settings.
Cabling
Patch panels and racks inspected, labels checked, a few runs tested, and damaged cable flagged.
Audio and video
Every room powered on, every source tested, audio, control system, mics and video calls checked.
Pick a cadence, we keep the schedule.
Critical systems usually get quarterly visits and lower-risk gear an annual one. We recommend a cadence after seeing your site, and you can adjust it as you go.
We maintain systems we did not install.
Maintenance works on systems we did not install. The first visit doubles as a baseline of everything you have.
Every system we maintain
Each hub below covers that system in detail.
What each visit produces
A written report: what was checked, what we found, what we fixed on the visit, and what needs follow-up, ranked by urgency.
Maintenance, not surprise repairs.
Fixed on the visit
Small items get fixed during the visit: a lens cleaned, a loose connection, a firmware update, a directory correction.
Quoted separately
Larger repairs, new installs and projects such as upgrades or moves are quoted separately, so you know what you are paying for.
Explore installation services →How the maintenance cycle runs.
Four steps per visit, on your schedule.
Scheduled visit
Booked at your cadence, quarterly or annually, with the checklist for your systems.
Checks
We work through the checklist system by system, test each part, and photograph anything abnormal.
Small fixes on the visit
Quick fixes are done on the spot. Larger repairs are quoted separately.
Written report
What was checked, found and fixed, and what needs follow-up, ranked by urgency.
Preventive maintenance FAQ.
Want fewer surprises? Pick the fastest way to reach us.
Talk to a technician and get an honest arrival window.
SEND A PHOTOText 646-838-2300Photos of the equipment closet help us scope the checklist.
NOT URGENTRequest a quoteDescribe the system and we will come back with a clear plan.